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Privacy policy
Last updated: December 1, 2024
Privacy Policy
This Privacy Policy describes how All The Fauna LLC (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from allthefauna.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
• Contact details, including your name, address, phone number, and email.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including your username, password, security questions, and other information used for account security purposes.
• Shopping information, including the items you view, add to your cart, save in your account, loyalty points, reviews, referrals, gift cards, or purchases.
• Customer support information, including the information you include in communications with us, such as when you send a message through the Services.
SMS and Mobile Messaging
We may collect phone numbers as part of your interaction with our Services, including for purposes such as order updates, promotional offers, and abandoned cart reminders.
For example, All The Fauna LLC’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
Your phone number and SMS opt-in consent are treated securely. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.
Cookies are used to:
• Improve the Site and Services (e.g., to remember your actions and preferences).
• Run analytics to better understand user interactions.
• Enable SMS abandoned cart functionality by tracking items added to your cart.
You can manage your Cookie preferences through your browser settings. Blocking Cookies may impact your experience and the functionality of the Site.
Third-Party Data Sharing
We share personal information only as necessary to provide Services and comply with applicable laws.
However, text messaging originator opt-in data and consent are not shared with any third parties.
Location Tracking and Location-Based Services
If you enable location-based services or allow us to collect location data through your device, we may use this information to improve your experience, such as tailoring content or providing relevant recommendations. This data is collected through IP addresses or Cookies and is used solely to enhance functionality.
Your Rights
Depending on where you live, you may have rights regarding your personal information, such as:
• Access/Know: Request details on the personal information we hold about you.
• Delete: Request deletion of your personal information.
• Correct: Request correction of inaccuracies.
• Opt-out of SMS Messaging: You may opt out of SMS marketing or notifications by replying “STOP” to any message or contacting us at info@allthefauna.com.
Contact
For questions or to exercise your rights, contact us at info@allthefauna.com or 310-906-0939.