Politique d’expédition

 

US Domestic Shipping Transit Time 

Estimated transit times. Please expect delays during the holiday season:

Standard: 4-7 business days 
Economy: 5-8 business days 

The shipping conformation email sent out simply states your order has been processed, this does not mean your order has left the facility. Please keep an eye on your tracking to know when your package has actually left for delivery. 

If your package has already left our facility and you have questions about it, please contact the carrier that has your package along with your tracking number. 

International Shipping Information

Customer will be responsible for paying countries duties and customs fees. International shipping usually takes 10-30 business days to be delivered after it leaves our warehouse.

Exchange Rates: All prices shown on the allthefauna.com website are in U.S. dollars. If you need a conversion to your local currency, please refer to yahoo.finance.com or a similar website. Exchange rates change daily, and All The Fauna is not responsible for any loss incurred as a result of currency fluctuation. Please note that your credit card processor may charge you a conversion rate fee.

Customs Duties and Fees

All applicable custom fees, taxes and duties are the sole responsibility of the customer Custom authorities require that we state the value of your order directly on your package this price is calculated by the retail cost. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages. For more information on customs and duties charges, please contact your local customs office.